Our Customers

The ICE Integrated Business Management System is designed to suit many service type industries in particular where the following functions are required:

• Regular automatic billing (including multi party billing) such as rental, fixed fee maintenance services and minimum charges
• Variable automatic billing such as meter counts based on actual or average
• Commission tracking and payment processing
• Constantly updated product plans such as mobile and telephone
• Servicing of plant, equipment or motor vehicles either under maintenance or based on Time & Materials
• Allocation and scheduling of staff to jobs whether workshop or out in the field
• Inventory control including tracking stock used in servicing, sales, supplied under maintenance agreement and movement between locations or branches
• Reports on equipment profitability, sales, staff efficiency and regular financial reports

Whilst the majority of customers are based in the photocopier, mobile phone and telephone system channels, our software is also used on other industries such as pool maintenance and surveying. Other industries to which the ICE Business Management System suit include:

• Air Conditioning & Refrigeration
• On site equipment Waste Removal
• Building Maintenance Services
• Cleaning Services Office Equipment
• Computer Services
• Fire Protection & Equipment
• Serviced Offices
• Pest Control
• Radio Communications
• Car Servicing & Repairs
• Storage Hire
• Water Filters & Maintenance
• Records Destruction