The Podium

The Financial Engine

ICE’s Accounting module gives organisations a reliable and fully integrated financial engine that automatically captures activity from sales, purchasing, inventory, and operations. It improves accuracy, simplifies compliance, and provides real‑time insight into business performance, ideal for organisations with complex financial structures or multiple entities.

• Full General Ledger with real‑time posting
• BAS/GST support with tax‑ready reporting
• Accrual accounting for proper period recognition
• Full audit trail for transparency
• Integrated sub-ledgers across debtors, creditors, and inventory
• Import banking receipts for fast reconciliation
• Multiple companies / ABNs
• Unlimited trading names or branches
• Cost‑of‑sale breakdown for consumables
• Sales order management
• Back - Order tracking

Cash Flow Rhythm

The Debtors module gives you complete visibility of customer balances, payments, and credit control. It automates reminders, improves cash flow, and ensures customer details remain accurate and up to date. Designed for businesses that handle high transaction volumes, manage multiple customer locations or contacts, include consumables in service agreements, or work with customers who may also operate as suppliers, this module supports a wide range of real-world billing and credit scenarios.

• Direct debit processing
• Automated credit management
• Unlimited addresses
• Unlimited contacts
• Track included consumables without creating invoices
• Vendor offset where a customer is also a supplier

Supplier Harmony

ICE’s Creditors module helps manage supplier payments, costs, and purchasing activities with full integration to inventory and asset management. It reduces manual work, ensures accurate financial processing, and is ideal for businesses handling high‑volume supplier invoices, managing asset‑linked expenses, working with vendors across multiple locations or departments, or needing structured processes such as ABA payments and RCTI workflows.

• ABA payment file support
• Integrated purchasing and stock cost tracking
• Assign supplier costs to assets
• Unlimited supplier addresses
• Unlimited supplier contacts
• RCTI support
• Full reconciliation to the inventory sub-ledger

Supply Chain Tempo

The Inventory module provides precise control of stock across unlimited locations. It supports barcode workflows, BOMs, serial tracking, purchasing, and automated replenishment. Suited to a diverse range of business types.

• Supplier alias codes
• Barcode support
• Variable pricing structures
• Unlimited locations and warehouses
• Bill of Materials (BOM)
• Customer‑specific item codes
• Optional asset tracking
• Auto‑reorder rules
• Stock‑turn and ageing management
• Serialised stock option
• Mobile stocktake app
• Automated GL-linked stock transfers
• Back-order fulfilment

Lifecycle Performance

Track and manage assets across their entire lifecycle—from installation to service and billing. Ideal for businesses managing equipment fleets, metered devices, or service contracts.

• Track by serial number or internal ID
• Assign contract types
• SLA management
• Metering options (usage/counters)
• Sales and service territory assignment
• Quantity-based asset grouping

Field Operations

ICE’s Service module supports helpdesk, field service, maintenance, and recurring schedules, all tightly integrated with finance, inventory, and CRM. It centralises all service activity and is ideal for organisations managing equipment fleets, multi‑site service operations, mobile technicians, or high‑volume support requests that need fast triage, automated workflows, and accurate billing.

• Automated recurring job schedules
• Browser-based triage/helpdesk
• Integrated email
• Email-to-ticket conversion
• Mobile app for field technicians
• Fully integrated with GL, Inventory & Debtors

Revenue Orchestration

Automate complex billing scenarios including rentals, metered usage, multi‑device bundles, tiered pricing, and consolidated billing. Designed for accuracy, transparency, and minimal manual handling, this module is ideal for businesses managing recurring revenue, equipment fleets, high‑volume usage billing, financed assets, multi‑site customers, or any environment where automated rating and contract‑driven billing are essential.

• Minimum charges
• Rental / finance billing
• Metered usage billing
• Volume‑based aggregate billing
• Second‑party billing
• RCTI capable
• Single device billing
• Multi‑device/shared plan billing
• Tiered pricing
• Consolidated invoices
• Detailed billing appendices
• Integrations with RMM tools (e‑maintenance, ECC, Print Solv, EKM, etc.)
• Funder remittance
• Email meter‑read collection
• Telstra commission management
• Integrated with GL & Debtors

Connected Intelligence

ICE offers a broad set of APIs and integrations to connect with external systems, automate workflows, and support modern digital operations.

• Service API
• Inventory API
• Creditors API
• Equipment API
• Sales Orders API
• Billing Contracts API
• WooCommerce plugin
• Sherpa ODBC integration
• Canon Service API
• Fuji Service API

Orchestral Support

Signature Software’s support model is built on real people, real experience, and reliable local assistance—no AI bots, no offshore call centres.

• 100% human support—no AI bots
• Australia‑based support team
• Hundreds of years of combined product and industry experience
• Full after‑sales support and maintenance
• Qualified accountants on staff
• Business consulting
• Product customisation