Services Team Leader
Customer Experience Boss
Nickname : Smooth Operator
Louie enjoys a challenge and rarely says no, he takes pleasure in being able to solve issues and create rapport with clients. Has a sense of humour only he understands and can be whatever you want him to be though refers to himself as the Michael Jordan of Signature Software.
Nickname : Ali Cat
Ali enjoys being in close contact with new opportunities and advances, always attracted particularly to practical challenges that are associated with new projects. Ali has been involved in the ICT, Print and Telco industry for over 20 years, this included running her own ICT Company and other businesses, including a Restaurant. Ali enjoys life and shares her enthusiasm with others so it's contagious. Her ability to get to the key issues quickly and give guidance and direction have been vital in implementing required change. Bang for your Buck is really her motto.
Nickname : Suz, (Sporty Spice)
Suz has been involved with Signature in various roles since 2000 (yes I know it's hard to believe that long). Suz presently focuses on implementation and solution design of our offerings. Suz has decades of experience in the print and telco industries and truly loves watching clients go live with new process automation and solutions such as DDR, toner yield and billing models. In Suz's spare time she is Mum's Uber to sporty boys.
Nickname : Mrs "T"
Being naturally empathetic, nursing was Tracey's first port of call, always looking to do the best for people who needed a helping hand. A few years ago Tracey took a quantum leap into the print industry that came with a steep learning curve. This gave our Mrs T an understanding of what many of our users want, and need, and this understanding came along for the ride to Signature Software.
Business Support Officer
Nickname : Texan Gun
Texan Gun at hand that is originally from Dallas, Texas. Kelli came for a visit in 2010 and fell in love with the country and decided to make Australia HOME! With a degree in Human Resource Management and Human Services, she strives to having compassion for others and outstanding customer service at all times. 15 plus years in Customer Service and Training the big Texas personality decided to bring it here to Signature Software and our clients.
Business Support Officer
Nickname : Shoobby
This is Shubhangi (Shub). Shub joined Signature in 2017 and enjoys the Business Support role taking challenges every day. Previously worked as a QA analyst but took a career break after having children. Her hunger to pursue her career and grow in the right career path made her join Signature. She always enjoys being a part of result oriented and friendly team. She also enjoys being full time Mum. She has an immense interest in painting, baking cakes, cooking and dancing. And kid you not, she is an Indian who can't handle spicy food. Shub loves to explore new places as well as new languages.
Artist or Artisan?
Nickname : 007
James is the man for everything business intelligence or data analytics! James comes from big business which means big data and that getting access to data in an easy to read format is imperative if you want to have your finger on the pulse. James is a natural when it comes to data modelling and business logic.
Problem solver. Cat slave. Deep thinker. Coffee fanatic. Professional analyst. Amateur flautist.
Nickname : Not the singer
Adele's a recent addition to the Signature Software family; bringing all the analytical, documentation and training skills she honed throughout her career in the financial sector. An absolute sucker for intriguing puzzles (which is how she'll view your business needs), Adele loves to identify clean, future-proof solutions, completed with her trademark diligence, accuracy and love of sharing (information, that is).
These are a few of her favourite things: slow & heavy music, puzzles, horror stories, Whose Line is it Anyway?, decent coffee and a geriatric cat.