Many businesses enlist a Digital Services provider to help manage all their digital assets required to keep their online presence firing.
The benefits of partnering with a Digital Services provider can result in piece-of-mind and a single point of contact, who is pro-actively focussed on your online business.
Initial impressions, just like any introductory meeting, are invaluable when evaluating a service provider – if conversation does not flow well then imagine how a long-term engagement will be like?
We’ve compiled a few pointers that will assist in your decision-making process.
Fit with your business:
Depending on the culture and strategic direction of your business, some providers may be a good fit to partner with your team; direct questions around compatibility with your firm will draw out valuable insights around attitudes toward key issues that you find important.
The optimal Digital Services provider also needs to be the right size to cater for your needs, yet not too big that you’re just a number.
Asking about the size of the team and how many clients they have will indicate sufficient capacity to respond to your requests in a professional and timely manner.
Staff profiles on the company website will give you some indication of team member’s credentials, many professionals will also have a LinkedIn profile where you can verify how long they’ve been in the industry and what qualifications they have earned.
When evaluating the right Digital Services provider, consider their client portfolio, testimonials and case studies on their website – even a quick phone call to some clients will provide good information to assist in making your decision.
Dealing with professionals:
Your Digital Services provider needs to have the level of professionalism that you expect in your organisation – a sense of capability and understanding, able to bridge technical terms and business expectations.
At Signature Software, we are your single point of contact for all Digital Services, offering a full range of technical services to start, grow, maintain, and market your online presence – contact us today!
We acknowledge the Wadawurrung people and their ancestors who have been custodians of the Ballarat area for thousands of years performing age old Cultural ceremonies, celebrations and traditions. We also acknowledge the Ballarat Aboriginal community, many of whom were forcibly removed from their families during the Stolen Generations decades, and brought to Ballarat, and we pay our respects to all Elders past, present and emerging.