• Contact details for customers. suppliers. and prospects stored in disparate data sources - includes Excel spreadsheets. old CRM systems, Microsoft Outlook. and Accounting Systems
• Sales activities and opportunities not easily accessible for analysis or follow up - no simple method for charting sales pipeline. forecasting. and more

The Intellectual Property (IP) of the business is not being protected - Critical customer information, your business's most important asset, is at risk without full documentation of customer and prospect details.

No centralised reporting - inability to interrogate database for sales marketing and general customer and prospect reports.

Unable to identify customer lead sources - lack of information regarding return on investment (ROI) for marketing activities.

No uniform system in place to capture all customer and prospect correspondence - customer emails. quotations and/or proposals, detailed notes, purchase history, activities and other information. 'Road Warriors' unable to access important customer data whilst on the road - taking away direct selling time by pulling outbound staff back into the office

In today's competitive environment its essential to ensure that every part of your business is as effective as it can be. ContactTracker embraces the very core of your business - your customers and how you deal with them.

ContactTracker provides complete and comprehensive tracking of information relating to any company or contact. Originally based around the needs of salespeople ContactTracker has developed as a tool to be used by associates in all departments in an effort to build a more successful business.

ContactTracker is designed specifically for relationship-driven professionals. It allows these people to be more effective by helping them to manage their interactions with prospects, customers, clients and business partners.

Contact Tracker Delivers:

Improved Sales Productivity

• Communication Consistency throughout your Business More Prospective Customers
• Stronger Relationships with Existing Customers