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Signature Software is an Australian based company with over ten years experience in the support and development of business application software. Our flagship product the ICE Business System has been developed specifically for use in the office equipment, telephone systems and mobile phone industries.


Home » Contact Record Management System (CRM)
 
Contact Record Management System (CRM)

No matter what your organization's size or resources, business moves fast. To stay in the game, not only do you need to keep pace, but you need to understand the direction in which you're headed. ContactTracker helps you keep the focus on the most important aspect of your business - your prospects and existing customers.

ContactTracker helps keep your business going strong by allowing for one central point of contact for customer and prospect information within your company. Phone calls, emails, events, appointments, opportunities - any and all information pertaining to your clients in the one application!

ContactTracker reaches further than just your company's sales force. It serves as an important resource for management, marketing, accounts, administration, customer service, or anyone dealing with your company's customers. Quickly generate marketing campaigns and report on the return on investment. Run reports across all users and/or customers in your database for a head office view of your customer relationships.

Manage customer service by recording phone conversations, activities, and to track customer email correspondence. Assist accounts by allowing select information available via ContactTracker to users with no access to accounting or ERP systems.

ContactTracker is more than just a Sales Force Automation (SFA) or Customer Relationship Manager (CRM) tool, it's a holistic approach to running, and growing your business.