Product Support
Our Customer Service Team (CST) is available to assist* you in all areas of your software including queries on how to carry out user functions, processes or general enquiries. Our CST is also on hand to explain or assist with any difficulties or issues you may experience. The CST are also able carry out other tasks* such as:
The CST can be contacted by email or phone where calls are then logged with a team member who will assist with your enquiry. We also provide emergency after hours support* for those weekend or late night trading times.
Contact Details:Business Hours Support* - Monday to Friday 9.00am to 5.30 pm Eastern Standard Time - Telephone: 03 8412 8600 After Hours support* - Telephone: 0409 341 540 Email support**: This e-mail address is being protected from spambots. You need JavaScript enabled to view it (*Fees may apply)
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