Contact Record Management System | CRM | ContactTracker | Sales Force Automation | Customer Relationship Management | CRM software | SFA | Client Relationship Management

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integrated
business
solutions

Streamlining core business systems and industry specific processes are important business considerations that can determine whether a business thrives...or not.

At the enterprise level of business there are many systems available to integrate and streamline business management systems. Unfortunately, for all but the largest companies, getting your business systems to automatically "speak" to each other is a difficult and excessively expensive exercise.

That was until .... the ICE Integrated Business Solutions were developed.

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Business Systems Automation

"I am convinced that we are definitely making savings, not only because our time is now better employed but we are more easily able to track what Telstra is paying or not paying us for!"

Cathy Feltham, Administration Manager, TLS Burleigh Heads


 

Contact Record Management System (CRM)

Contact Record Management System CRM ContactTracker Sales Force Automation Customer Relationship Management CRM software SFA Client Relationship ManagementNo matter what your organization's size or resources, business moves fast. To stay in the game, not only do you need to keep pace, but you need to understand the direction in which you're headed. ContactTracker helps you keep the focus on the most important aspect of your business - your prospects and existing customers.

ContactTracker helps keep your business going strong by allowing for one central point of contact for customer and prospect information within your company. Phone calls, emails, events, appointments, opportunities - any and all information pertaining to your clients in the one application!

ContactTracker reaches further than just your company's sales force. It serves as an important resource for management, marketing, accounts, administration, customer service, or anyone dealing with your company's customers. Quickly generate marketing campaigns and report on the return on investment. Run reports across all users and/or customers in your database for a head office view of your customer relationships.

Manage customer service by recording phone conversations, activities, and to track customer email correspondence. Assist accounts by allowing select information available via ContactTracker to users with no access to accounting or ERP systems.
ContactTracker is more than just a Sales Force Automation (SFA) or Customer Relationship Manager (CRM) tool, it's a holistic approach to running, and growing your business.

 

Customer Relationship Management | Sales Force Automation | SFA | Client Relationship Management | CRM software | Contact Record Management System | ContactTracker CRM